Terms of Service

Terms and Conditions

Welcome to our online store. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use.

1. General Conditions

This website is operated by alteredMinds Software Solutions (PVT) Ltd. Throughout the site, the terms "we", "us" and "our" refer to alteredMinds Software Solutions (PVT) Ltd. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website.

2. Online Payment Processing

All online payments, card routing, and digital transaction processing on this website are securely handled by our authorized third-party payment gateway provider, WEBXPAY (Private) Limited. By choosing to pay online, you agree to abide by any terms or conditions established by the payment processor.

3. Transaction Status Confirmations

When executing a digital payment at checkout, you will receive immediate visual notifications on your screen regarding the status of your payment:

• A "Transaction Successful" message confirms that your payment has been authenticated and received. Your order will then proceed to fulfillment.
• A "Transaction Incomplete" or failed message indicates that the payment was not processed. In such cases, your order will remain unfulfilled until a successful payment is completed or an alternative payment method is arranged.

4. Merchant Responsibility and Liability

alteredMinds Software Solutions (PVT) Ltd assumes full legal and operational responsibility for the sale, quality, fulfillment, and delivery of all goods and services purchased on this website. Any disputes, consumer rights claims, product warranties, or delivery inquiries must be directed to us and not to the payment gateway provider.

5. Pricing and Taxation

All prices listed on our storefront are quoted in Sri Lankan Rupees (LKR). The final checkout price displays the total cost, which accounts for all applicable local taxes, rates, duties, and operational surcharges.

6. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Sri Lanka.