Privacy Policy

alteredMinds Software Solutions (PVT) Ltd is committed to ensuring that your privacy is protected. This Privacy Policy explains how we collect, use, and protect your information when you buy from our store.

1. Information Collection and Data Minimization

We collect basic customer information necessary to process and ship your orders, including your name, shipping address, billing address, email address, and contact number.

2. Payment Card Security

To guarantee maximum transactional security, alteredMinds Software Solutions (PVT) Ltd operates under a strict data minimization policy regarding payment details:

• We never capture, log, view, or store raw credit card numbers, debit card numbers, CVVs, expiration dates, or PIN codes on our local website or ShopUp servers.
• During checkout, all sensitive cardholder information is securely encrypted and redirected directly to a fully Payment Card Industry Data Security Standard (PCI-DSS) certified platform operated by our payment provider, WEBXPAY, and its partnering acquiring banks.

3. Contact Information

For any questions regarding your personal data, privacy settings, or to request data deletion, please contact us at contact@shopup.lk.